1. Home
  2. Privacy Policy
Data Protection

CrownBet Privacy Policy — Our Commitment to Protecting Your Data

Your privacy at CrownBet is our top priority. Here we set out clearly what data we collect, how we use it, and how we keep it safe.

Last Updated: 1 January 2026
Language: Bengali
Reading time: 10–12 minutes
Our Security Standards
SSL 256-Bit Encryption
No Sale of Data to Third Parties
GDPR Compliant
Secure Data Storage
Regular Security Audits
Key Highlights

Key Highlights of the Privacy Policy

A summary of how CrownBet handles your personal information

Data Collection

Only the information necessary for registration, transactions, and platform use is collected. No unnecessary data is gathered.

Data Protection

All your data is protected with industry-standard SSL encryption, and our servers undergo regular security testing.

Your Controls

You can request to view, update, or delete your information at any time. You retain full control over your data.

Not Third Parties

Your personal data will never be sold to third parties. Only authorised partners involved in operating our services are given limited access to the data they need.

Cookie Policy

We use cookies to improve your experience on the site. You can update your cookie preferences at any time.

Transparency

We believe transparency is the best policy. That's why every aspect of how we use your data is explained in detail here.

Contents
1
Introduction

Welcome to CrownBet. As one of Bangladesh's most trusted online betting platforms, we take your privacy seriously. This Privacy Policy explains how CrownBet collects your personal data, the purposes for which it is used, and how it is kept secure.

By using our platform, you are considered to have accepted the terms of this Privacy Policy. We encourage you to read it carefully before you start using the platform.

CrownBet complies with international data protection regulations, particularly the GDPR (General Data Protection Regulation), as well as applicable local laws. We believe that users' rights over their own data come first. Our Privacy Policy is built on complete transparency — with no hidden terms or complex legal language.

This Privacy Policy of CrownBet Terms & Conditionsand must be read together. Both documents combined form the complete agreement governing the relationship between you and CrownBet.
2
What Information We Collect

CrownBet only collects information that is necessary to deliver our services properly. The table below clearly outlines what data we collect and why:

Data Type Example Reason for Collection
Identification Details Full name, date of birth, nationality Account Creation & KYC Verification
Contact Information Email, mobile number, address Account Management & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Identity Verification Copy of NID, passport, or driving licence KYC & Age Verification
Usage Information Betting history, login times, device information Platform Development & Fraud Prevention
Technical Information IP address, browser information, cookies Security & User Experience Improvement

We collect information directly from you (at registration), automatically (while you use the platform), and occasionally from third parties (such as payment service providers).

3
Use of Data

CrownBet uses the data it collects for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To provide betting, casino, and other gaming services without interruption.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • KYC & Legal Compliance: To verify identity and comply with anti-money laundering regulations.
  • Promotions & Bonuses: To send you relevant offers and bonuses based on your preferences.
  • Security: To detect and prevent fraud, unauthorised access, and suspicious activity.
  • Improvement: To improve platform performance and enhance the user experience.
  • Support: To promptly address your questions and complaints.

We never sell your data to third parties for advertising purposes. You can opt out of CrownBet's own marketing communications at any time.

Learn: You can opt out of CrownBet's marketing emails or SMS at any time — simply use the Unsubscribe link in any email or update your preferences in your account settings.
4
Data Sharing & Disclosure

CrownBet does not sell or rent your personal information to third parties. However, limited information may be shared in the following specific circumstances:

  • Service Providers: Payment gateways (bKash, Nagad, Rocket), cloud storage, and customer support providers — limited to the data strictly necessary.
  • Legal Obligations: When required by court order, government authority, or regulatory body.
  • Fraud Prevention: To assist in investigations into money laundering or other financial crimes.
  • Business Restructuring: If CrownBet merges with or is acquired by another company, users will be informed in advance.

All of our third-party partners are bound by strict data protection agreements. They may not use your information for any purpose beyond what CrownBet has authorized.

5
Cookie Policy

CrownBet uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help us remember your visits.

Cookies we use:

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Performance Cookies: To analyze time spent on each page and improve the site accordingly.
  • Functional Cookies: To remember your language preference, theme, and other settings.
  • Marketing Cookies: To show you relevant offers based on your preferences (you may opt out at any time).
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
6
Data Retention Period

CrownBet does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration the account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulatory requirements).
  • Communication History: 3 years.
  • Cookies & Browsing Data: Up to 13 months.
  • KYC Documents: 5 years after account closure.

Once the retention period expires, your data is securely and permanently deleted or anonymised so that you can no longer be identified.

7
Your Rights

As a CrownBet user, you have the following rights over your personal information:

Right to Access
The right to know what information we hold about you.
Right to Rectification
The right to request corrections to inaccurate or outdated information.
Right to Erasure
The right to request deletion of your data under certain circumstances.
Right to Restriction of Processing
The right to request restriction of how your data is used in certain circumstances.
Data Portability
The right to receive your data in a structured, portable format.
Right to Object
The right to object to specific uses of your data.

To exercise any of these rights support@crownbet.ws Please email us at the address provided. We generally respond within 30 days. Please note that certain rights may not apply in full due to legal or regulatory obligations.

8
Children's Privacy

CrownBet strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

  • We do not knowingly collect personal information from anyone under the age of 18.
  • Age is verified at the time of registration, and KYC documents may be requested when required.
  • If we discover that a minor has created an account, we will immediately suspend it and delete all associated data.
For Parents: If you suspect your child is using CrownBet, please contact us immediately at support@crownbet.ws.
9
Security Measures

CrownBet protects your data using the highest industry-standard security measures:

  • SSL/TLS Encryption: Every data transmission is secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): For added security when logging into your account.
  • Firewall: Our servers are protected by advanced firewall security.
  • Regular Audits: Independent third-party security experts regularly audit and test our systems.
  • Restricted Access: Only authorized personnel have access to specific data.
  • Data Backup: Regular backups are maintained in a secure, encrypted environment.

In the event of a security breach that puts your data at risk, we will notify you and the relevant authorities within 72 hours.

10
Policy Updates

CrownBet may update this Privacy Policy from time to time. We will notify you of any changes as follows:

  • Minor Changes: The "Last Updated" date at the top of the page will be revised.
  • Important Changes: A notification will be sent to your registered email and a notice will be posted on the platform.
  • Major Changes: You will be notified at least 30 days in advance, and your consent will be obtained before the changes take effect.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11
Contact Us

If you have any questions or concerns about this Privacy Policy, please don't hesitate to get in touch. Our data protection team is always ready to help.

  • Email: support@crownbet.ws
  • Help Center: Visit Our Help Center
  • Live Chat: Via the chat button at the bottom right of the platform.

We typically respond within 24–48 hours. For urgent matters, live chat is your fastest option.

At CrownBet, your privacy isn't just a policy — it's a core commitment. We work every day to keep your data secure so you can enjoy CrownBet with complete peace of mind.

Play Safe, Win with Confidence

Your data is fully protected at CrownBet. Join now and experience trusted betting in Bangladesh.

Register Now View Bonus Offers
বাংলা